A full refund is when you receive all your money back if your account gets banned during our powerleveling progress.
When can I get a Full Refund?
At the beginning of each semester there is a FULL REFUND period. During this time books that were purchased for the current semester can be returned for a FULL REFUND only if you have the original receipt. The Full Refund Period is for a short period of time at the beginning of each semester. The date is always posted on the bottom of your receipt. Posted deadline date for Full Refund does not apply to short courses or interim courses.
why the price of your leveling is cheaper than other's ?
Because our company is in China,as everyone knows,China is the world factory.all the expenses are cheaper than the developed countries. So we can offer you the best service with cheapest price.
How do you level my character?
We assign 3 expert players,24hur/day to leveling your character, they kill monster over and over again and do simple quests to upgrade your character. All the work is done by real person , we never use bots or macros.
Do you use bots or macros?
No! We do not use any bots, macros or any other third parties in-game behavior that is forbidden to perform our services. We have over 200+ employees that personally work on your character. This ensures your character is leveled the safest way possible.
Will you use my character to PK (player-kill) or KS (kill-steal)?
No! We will never involve your character in PKing, KSing, farming or any other behavior that is frowned upon.
What do you do if someone sends a tell to my character?
Normally we will respond as if AFK when another player sends you a tell, however if a GM sends you a tell we will say hello to him or her. We can respond in any way you like though. If you have any specific answers you would like us to use, please just let us know and we will be sure to use them.
I don't want my guild or friends to know that you are playing my character. What will you do?
They will see you as AFK and we will act so when they send you a tell.
Do I keep the money & items gained while you train my character?
Yes, all the equipment and gold which gained in the leveling are belong to you,we won`t take them away.
Can I play with my character while leveling?
Yes! If you want, please contact the live-help at any time, we stop level for a while??When you are in game,please don`t take away or sell the gold and equipment.they are necessary to leveling.after you leave the game,don`t forget to inform the customer service representative.We`ll go on leveling immediately.We also delay the time of accomplishment according to the time you spend in game.Of cause,you can choose the hour service,it is more convenience.
After I pay, When do you start to level?
Normally, we start leveling within 30m after receiving your order. Sometimes our departments can get full and it may take longer for your order to start.In this condition,we`ll inform you at once and let you know the waiting time.
What security precautions are taken to protect my personal information?
We take your privacy extremely seriously. We have systems in place to screen every order and protect who has the given orders information. Information given to us is never disclosed to any third parties and is only given to those in our company who need it to complete your order. Once your order is completed, please do change your password.
Are you affiliated with any other gaming companies?
No. We are an independent company that is 100% focused on providing services in massively multiplayer games. We have no affiliations with any game related companies at this time.
How can I order your service?
Please choose the leveling service that you want on our site, after done it ,fill in your information according to the instruction of page.After pay, you`ll receive your order number.you can check the status of your oder by the number.If the service you need but not list on our site,you can contact us by live-help, AIM, YAHOO, MSN, or e-mail, we`ll customize the service you need. We`ll send you e-mail at the beginning and the end of the order.
